Fortunately, Tracy Chean, Regulatory Affairs Manager at Galderma South East Asia, was very kind to answer all of my (and everyone else's) questions! If you've read the previous post you'll already have some idea of who she is, but in short, she ensures that Cetaphil and other Galderma products comply with strict safety and compliance standards, and is also a licensed pharmacist. She was very friendly and helpful in answering questions at the Cetaphil Experience Workshop, and I really appreciated her broad knowledge of everything from cosmetic regulation to skincare science.
Some of the bloggers during the session - everyone is busy taking notes!
As with the previous post, while the content of the answers is reflective of the information conveyed, it might not be the exact word-for-word answer that Tracy gave, just because I was furiously scribbling down notes during the entire session, and couldn't get down every single word said exactly. However, the gist of each of the answers is accurate. I've also added in some editor's notes (aka my own additional thoughts) here and there to provide supplemental information where appropriate.
A quick photo of one of my notes pages - I'm not kidding when I say I was furiously scribbling down notes!
So without further ado, let's take a look at some common questions about building your skincare routine, and Cetaphil products! If you want to learn more skincare facts, and find out what else went on during the Cetaphil Experience, do check out the Cetaphil Singapore Facebook Page!